Spam is a generic term used to describe electronic ‘junk
mail’ – unwanted messages sent to your email account or mobile phone.
These messages vary, but are essentially commercial and often annoying in their
sheer volume. They may try to persuade you to buy a product or service, or visit
a website where you can make purchases; or they may attempt to trick you into
divulging your bank account or credit card details.
In Australia, spam is defined as ‘unsolicited commercial electronic messaging’.
New Australian legislation relating to spam – the Spam Act 2003 –
came into effect on 10 April 2004. This consumer guide outlines the new law;
it also offers practical advice on how you can reduce the amount of spam you
receive, and suggestions on what to do when you receive spam